Curtis Clayton
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I had no trouble verifying my ID, but I wish the process supported more document types like health cards.
1470 people found this review helpful
Niagara Fallsview ltd.
April 8, 2025
Thanks for the feedback! We’re actively working on expanding our supported document list — stay tuned for updates.
Sean dG
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Customer service was quick and polite, but I had to repeat my question twice to get a full answer.
1210 people found this review helpful
Niagara Fallsview ltd.
March 25, 2025
We appreciate your patience! We’ll remind our team to double-check for clarity in future responses.
Adrian
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Payouts are fast, but it would be nice to see more e-wallet options besides Interac and Visa.
1130 people found this review helpful
Niagara Fallsview ltd.
March 18, 2025
Thank you! We’re exploring options like PayPal and Skrill — more flexibility is coming soon!
Klaus Rafn Hansen
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Nice to see regular promos, but it’s hard to track them — maybe add a notification section?
1090 people found this review helpful
Niagara Fallsview ltd.
April 7, 2025
Great suggestion! We're planning to implement a dedicated promo tracker in a future update.
James D
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Had a small issue setting my deposit limit, but live chat helped within minutes
1020 people found this review helpful
Niagara Fallsview ltd.
April 7, 2025
Thanks for letting us know! We're simplifying the deposit limit tool in our next release.
Aaron Jackson
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Loyalty rewards are great, but I wish the terms were easier to find and understand.
970 people found this review helpful
Niagara Fallsview ltd.
February 8, 2025
We’re updating our loyalty terms page to make it clearer and more transparent — thanks for the heads-up!